Job Listing: Internal Communications Manager

Job Postings,

Colonial Williamsburg Foundation - Williamsburg, VA

Closes - Open until filled.


Salary - $60k Annually

Job Type - Full-Time

For more info and to applyClick Here


The Internal Communications Manager plans, manages, and executes internal communications initiatives, including ongoing development and improvement of the Foundation’s newly deployed Intranet. The manager ensures the programs are implemented in line with budget and organizational policies while simultaneously promoting a positive and collaborative work culture that reflects the Foundation’s mission, core values and brand.  This position includes an annual salary up to $60K.

Responsibilities include:

  • Manage and expand Colonial Williamsburg’s Intranet and related employee-focused online portals through ongoing employee training, Foundation-wide content governance and protocol management, platform advocacy and content generation that builds on the Foundation’s philosophy of a collaborative workforce.
  • Serve as writer and editor for Internal Communications messaging with an emphasis on communications promoting inclusion, diversity, equity, and accountability at all levels of the organization.
  • Manage ad hoc teams to develop internal communications strategies that create connections and purposefully communicate important information to employees about policy updates, mission-based initiatives, and general information about the Foundation.
  • Ensures consistent flow of information through planned communications campaigns that stay ahead of project milestones and fosters a knowledgeable workforce.
  • Serve as an advocate to help teams amplify their voices where needed.
  • Uses best practice to advise on the most effective ways to communicate to staff online and onsite.
  • Manage the workflow and guide internal stakeholders on content generation for all-employee communications to maintain consistent style and tone
  • Seek out and improve inefficient work processes to evolve internal communications into an integral part of the work culture that promotes collaboration and provides easy access to important business information for all employees.
  • Digitally write, edit, and produce regular features for CW News, Colonial Williamsburg’s employee newsletter.
  • Performs other related duties as assigned.

Education and experience:


  • To be successful in the position, the incumbent typically requires a four-year degree and five years of experience in Internal Communications or related field or equivalent experience in marketing, public relations or Human Resources
  • Proficiency developing, deploying and managing digital communication channels


  • Experience within a non-profit institution.


  • Technical proficiency in the use of SharePoint as a communications tool as well as a working knowledge of Intranet purposes and practices, organizational structure and data integrity.
  • Have proven abilities to (1) interact and build trusted relationships with all levels of employees, (2) drive for results, analyze data and report progress in sometimes ambiguous, and fluid environments, and (3) communicate effectively in writing and verbally, with capability to utilize these in developing effective interpersonal relationships.
  • Possess strong writing and editing abilities, able to communicate diverse and sometimes complex subject matter effectively to employees at all educational levels.
  • Be resourceful, focused, proactive and creative, with strong attention to detail, organization and follow-up skills.
  • Possess strong logical and analytical thinking skills; ability to apply these to developing practical, yet creative problem-solving approaches.
  • Must be self-directed, able to develop and execute work plans with a minimum of supervision. Must also be a successful collaborator and accept direction and editing.
  • Must be able to effectively and diplomatically communicate with and influence others.
  • Ability to direct and monitor multiple plan implementations.
  • Ability to build consensus from multiple audiences and constituents