Job Posting: Café Associate (Virginia Museum of History & Culture)

Title:                                                  Café Associate              

Division:                                             Café & Catering

Reports to:                                          Café Coordinator                                             

Position Status:                                  Part-time; Non-Exempt

Salary Range/Pay Rate:                   $15.00/hour

Whether igniting a passion for the study of the past, empowering an interest in civic engagement, or providing an introduction to the Commonwealth, the Virginia Museum of History & Culture offers meaningful experiences for all. Whatever the role, your work here helps bring Virginia’s story—past, present, and future—to life.

If you are curious, creative, and passionate about preserving and sharing Virginia history, your next chapter starts now!

Position Summary:

The Virginia Museum of History & Culture (VMHC) seeks a qualified candidate for the position of Café Associate, who has an authentic interest in the mission and work of the VMHC. The Café Associate serves as part of the museum’s Operations & Finance division, reports to the Café Coordinator, and is primarily responsible for assisting guests of the Virginia Museum of History & Culture’s Commonwealth Café. The Café Associate will take, prepare, and serve food and beverages, provide best-in-class customer service while maintaining a clean and safe work environment throughout the Café.

Duties & Responsibilities:

• Greet all customers and provide a positive experience throughout their visit.
• Accept and serve food and beverage orders to recipe and customer specifications.
• Ensure clean, safe front-line and back-of-house workspaces.
• Provide accurate daily cash drawer reconciliation.
• Maintain the highest standards for food safety and cleanliness in accordance with state and local law, including maintaining proper temperature controls for food and beverages and following Virginia ABC regulations.
• Track sell-by, use-by, and expiration dates to stock and rotate items and displays appropriately.
• Follow proper methods for operating café equipment, point of sale system, and daily operating procedures. 
• Stay up to date with ongoing museum events and exhibits.
• Performs other duties as assigned.

Knowledge, Skills & Abilities Necessary:

• Dedicated to providing best-in-class customer service
• Strong math skills and attention to detail
• Excellent communication and problem-solving skills

• Ability to work mornings, holidays, weekends, and occasional evenings
• Physical requirements include standing for long periods of time, and the ability to lift up to 30 pounds.

Education & Experience Requirements:

• High School Diploma or equivalent
• Food service and/or previous cash handling experience
• Customer service experience preferred

Note & Special Requirements:

• Reliable transportation
• Primarily guest-facing teams must be in VMHC uniform while on shift.

• Leave, wellness and retirement benefits offered in accordance with company policy.

Application:

• If interested in this job opportunity, please apply and upload your cover letter and resume HERE 

Founded in 1831 as the Virginia Historical Society, the VMHC, a private, non-profit organization, is the oldest museum and cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the United States. The museum cares for a renowned collection of more than nine million items representing the far-reaching story of Virginia.

The Virginia Historical Society is an Equal Opportunity Employer.