Job Listing: Visitor Services & Volunteer Program Manager (The Valentine)

Visitor Services & Volunteer Program Manager

Full-Time / Exempt

The Visitor Services & Volunteer Program Manager is responsible for creating a welcoming, customer-focused experience for all visitors to the Valentine. This position oversees front desk operations, supervises visitor services staff, manages volunteer and internship programs, coordinates adult group visits and private tours, and supports museum operations, events, and facility rentals. The role serves as a key ambassador for the museum, ensuring high-quality visitor engagement while maintaining efficient operational systems and fostering meaningful volunteer participation. 

Annual Compensation Range:  $41,000 – $46,000 

Benefits:

• Health/Vision/Dental
• PTO accrual and holiday time
• Simple IRA 3% matching of annual salary after one year of employment
• FSA
• Indemnity Policy Options; hospital, accident, cancer, short-term disability, term & whole life insurance 

Full Job Description:  https://thevalentine.org/organization/careers/ 

Please submit a resume and cover letter using one of the following options:

• Email in Word or Adobe PDF format only to HR@thevalentine.org
• Fax to the attention of Human Resources at 804.643.3510
• Mail to Human Resources, 1015 E. Clay Street, Richmond, VA  23219