Job Listing: Retail Sales and Operations Manager

Job Postings ,

Library of Virginia Foundation - Richmond, VA

Closes - Open until filled.

Position Title – Retail Sales and Operations Manager

Salary - $35-45,000/Annually, commensurate with experience.

Job Type - Full-Time

For more info and to apply - Click Here

The Library of Virginia Foundation is seeking a dynamic retail professional to manage two locations of The Virginia Shop both in the Library of Virginia facility and in the Virginia State Capitol Complex. The Virginia Shop is the official store for visiting tourists and patrons and focuses on unique products that reflect the Commonwealth’s amazing History, authors and items that are made in, and represent, Virginia.

The Retail Sales and Operations Manager will develop strategies to Drive Sales, improve consumer experience, increase profitability, and help create marketing programs that will increase sales and grow the existing customer base both in the shop and through the online platform. The position will also be responsible for monitoring and purchase inventory that helps define The Virginia Shop as a unique and desired shopping experience.

They will manage the shop employees, including hiring, coaching, performance evaluation, scheduling and assigning duties and responsibilities. The Retail Sales and Operations Manager will ensure the staff also represents the Library of Virginia and Foundation’s high levels of customer experience. Leads team by example in driving sales, providing excellent consumer experience and defining strategies that meet and/or exceed sales goals. They will also oversee and maintain the Shop’s online store.

Works with Assistant Director of Finance and Administration and Executive Director to generate budget, identify sales goals/targets, and report financial progress. Demonstrates functional understanding of sales, product knowledge, events, operations, and retail market needed for success.

Experience and Education: A bachelor’s degree from an accredited college/university or comparable work experience is desired. Candidate must have at least two years’ experience managing retail or other service industry operation. Knowledge of Square online platform and register, base social media management and experience in a museum or cultural site gift shop preferred. Hiring is contingent on a successful background check. Hiring is contingent on passing a security background check conducted by the Virginia Capitol Police.