Cancellations received a week prior to the workshop date will be eligible for a credit or refund unless otherwise noted. Cancellations received after this time are non-refundable. Participant substitutions are accepted at any time. No-shows will not be refunded. All cancellations must be made in writing.
The cancellation deadline for the annual conference is one week after the hotel reservation cut-off date. Only refund requests for cancellations received in writing and postmarked by this date will be considered. Refunds will be processed after the conference. A $75.00 processing fee will be deducted. VAM pays upfront costs for each registrant well before the event itself. If you cancel after this deadline and have a balance due, you will be responsible for that balance.