Job Listing: Museum Attendant (MacArthur Memorial)

Name of Organization: MacArthur Memorial, Norfolk, Virginia

Closes – August 25, 2026

Title – Museum Attendant

Compensation – $40,768

Type – full-time

Apply – Apply by visiting: https://www.governmentjobs.com/careers/norfolk/jobs/5447205/museum-attendant?page=5&pagetype=jobOpportunitiesJobs

Summary –

We are seeking a Museum Attendant to serve as a front-line visitor services representative, facilities security, and assisting during special events.  This position is essential to providing outstanding customer service while aiding in public education and historic preservation.

Responsibilities –

Essential functions include but are not limited to:

• Provides visitors with informational materials and answers questions regarding General Douglas MacArthur and United States history.
• Opens & closes facilities; sets security alarms.
• Regularly inspects facilities and displays for security, temperature, and humidity.
• Monitors visitor activity to ensure compliance with established regulations, safety practices, and laws.
• Greets visitors and provides appropriate direction.
• Corrects and/or reports unsafe conditions and inoperable equipment.
• Compiles records, tabulates attendance, and prepares simple reports.
• Must be able to raise and lower several flags on outdoor flagpoles, including climbing stairways/ladders in Memorial dome to raise and lower dome flag.
• Must be able to operate telephone, audio/visual, and security equipment.

Qualifications –

• Level of knowledge equivalent to four years of high school or equivalency.
• Six months in Security, Customer Service, Office Administration; or in a museum environment, depending on assignment.
• Academic coursework in U.S. History, World History (20th century), or Museum Studies preferred.
• The preferred candidate will possess excellent interpersonal skills, an interest in history and basic knowledge of museum best practices

About – The MacArthur Memorial is a museum and research center dedicated to preserving and presenting the story of the life of General of the Army Douglas MacArthur. The Memorial also pays tribute to the millions of men and women who served with General MacArthur in World War I, World War II, and the Korean War. Situated in downtown Norfolk, VA the Memorial consists of a museum, archive and research center, education center, theater, welcome center, and a gift shop. A visit to the Memorial will allow you to explore the life of one of America’s greatest and most complex leaders. www.macarthurmemorial.org