FRONT DESK ASSISTANT

REPORTING

The Front Desk Assistant reports to the Director of Operations and works Saturdays, 9:15 a.m.-5:15 pm. Occasional weekday or evening hours may be required for special events.

JOB DESCRIPTION

• Serves as the face of the museum, managing all aspects of the front desk, including greeting guests, opening and closing the register, taking admissions, selling memberships, answering phones, and guiding visitors into the museum.
• Enter memberships and program registrants into the museum’s database system, assuring that all constituent records are updated in a timely manner.
• Greet weekend birthday party guests, assisting the museum staff when necessary.
• Monitor the outdoor carousel, making sure that it is used safely and properly.
• Assist museum staff in maintaining exhibits and tidying galleries as needed.
• Assist museum staff in training and directing volunteers.

JOB QUALIFICATIONS

• Candidate should have an outgoing personality and experience working in customer service, retail, or childcare/educational environment.
• Strong collaboration skills with visitors, staff, and volunteers.

• Ability to track and exchange money and handle cash quickly and accurately.
• Efficient computer/keyboard skills (experience with Blackbaud a plus).
• Must enjoy working with children.
• Must be 21 years old or older.

To apply, please email cover letter and résumé to operationsdirector@vadm.org .

No telephone inquiries. EOE, vadm.org