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Job Listing: Museum Manager

Job Postings ,

Children's Museum of Virginia - Portsmouth, VA

Closes - 4/8/2021 at 11:59 PM Eastern

Position Title – Museum Manager

Salary - $51,116.00 - $76,796.00 Annually

Job Type - Full-Time

For more info and to apply, CLICK HERE.

General Statement of the Job & Essential Functions

Under limited supervision, this position assists and participates in the administration, operations and technical functions of the Museum to include direct oversight of the Children's Museum of Virginia. Reports to Director of Museums.


Develops strategies and initiatives to fulfill the mission of the museums; develops strategies for generating earned income for the department through ticket sales, museum shop sales, programming, workshops, birthday parties and facility rentals; recommends strategies to ensure that the budget is met; develops and implement innovative new programming and events; capitalizing on education outreach opportunities; and monitors and evaluates visitor, program and event effectiveness.
Responsible for the effective supervision and administration to include monitoring expenditures, staff development and training, succession planning, performance management, employee relations, prioritizing and assigning work and related activities; responsible for coordinating the marketing initiates and strategies to increase visitation in general and groups markets; works to establish a customer-centric business model that results in a superior visitor experience; and actively reaches out to multiple stakeholders and diverse audiences on an ongoing basis.
Assists in developing departmental direction, priorities, goals and objectives to meet city and departmental needs; develops staff organization to effectively carry out departmental operations and to be responsive to employee needs and concerns.
Performs other duties as assigned.

Knowledge, Skills & Abilities

Museum Management – Comprehensive knowledge of museum programming and facility operations as they relate to the City's cultural arts programs and facilities.

Management of Personnel – Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff. Knowledge of personnel recruitment, selection, and the use of human resources information systems.

Customer Service – Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.

Performance Management – Monitoring/assessing performance of other individuals, or the organization to make improvements or take corrective action. Motivating, developing, teaching and directing people as they work, identifying the best people for the job.

Critical Thinking – Using logic and reasoning to understand, analyze, and evaluate complex situations and then to research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to the situation. Applies general rules to specific problems to produce answers that make sense. Combines pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Judgment/Decision Making – Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Interpersonal Relationships – Maintains high morale among all department employees. Shares knowledge with supervisors and staff for mutual and departmental benefit. Develops and maintains cooperative and professional relationships with employees, managers in other departments, representatives from organizations, and the general public. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons.

Coordination of Work – Ability to establish and implement effective administrative and management programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Implements work activity in accordance with priorities and estimated schedules. Performs a broad range of supervisory responsibilities over others. Highly developed ability to evaluate plan alternatives in relation to trends, costs, and social pressures and needs. 

Communication – Excellent ability to communicate complex ideas and proposals effectively so others will understand to include preparation of reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally or in writing. Ability to handle a variety of human resources issues with tact and diplomacy and in a confidential manner.

Budgeting – Ability to perform arithmetic, algebraic, and statistical applications. Ability to employ economic and some accounting principles and practices in the analysis and reporting of financial data.

Education, Experience & Special Requirements

Bachelor's Degree in Museum Studies, Education, Public or Business Administration, or a related field and 5-7 years of progressively responsible experience in a museum, non-profit organization or business, 3-5 years of supervisory experience; or a related field or an equivalent combination of education and experience.
An acceptable general background check to include a local and state criminal history check and sex offender registry check.
Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.
A valid driver's license with an acceptable driving record.
Must be able to work a schedule that includes nights, holidays and weekends.