Job Listing: Visitors Services & Administrative Coordinator

Job Postings ,

EDITH BOLLING WILSON BIRTHPLACE MUSEUM - WYTHEVILLE, VA

 

Open until filled

Salary: $10-11 hour

The Visitor Services & Administrative Coordinator is a key staff member that assists in the oversight of the public hours and administration of the Edith Bolling Wilson Birthplace Museum and historic site. This position serves an important role by ensuring that the museum is presented at its best, assisting in the facilitation of programs and events, and serving to support the office and museum staff. The Visitor Services & Administrative Coordinator is supervised by the organization’s Executive Director. This position contributes to the management of day-to-day operations of the museum by greeting visitors, giving tours, managing the museum shop, scheduling volunteers, facilitating special events, and completing administrative tasks. This is a part-time position that will average approximately 15 hours a week scheduled during the museum’s public hours (Tuesday - Saturday 10-4).

Essential Tasks

-Serve as the primary point of contact for museum visitors, manage scheduled volunteers, greeting visitors, giving tours, and executing customer purchases in the museum’s gift shop

-Track visitors numbers and demographics; complete daily and weekly financial and visitor reports for the museum and gift shop; Assist with organizing vendor files and incoming payments

-Assist with management of the organization’s volunteer program, including recruiting, training, scheduling, evaluating, and annual recognition

-Help staff with maintaining the museum’s public and internal schedules, facilitating programs, and marketing efforts

-Perform administrative tasks, such as answering phone calls, event setup, data entry, mailings, ordering supplies, composing donor acknowledgment letters, and light cleaning

-Provide excellent customer service serving as an ambassador of the organization; Work collaboratively with museum staff, board, and the public

-Other duties as assigned

Experience and Skills

– High School Diploma. An ideal candidate will have completed some coursework in the humanities

– 1 or more years office or customer service experience

– Self-directed with ability to be a flexible team player

– Computer skills, including proficiency with Microsoft Office and/or Google Docs; Familiarity with databases and cloud-based software and platforms.

To Apply

Submit a formal resume and cover letter as PDFs to Executive Director Chris Burton.

Job Type: Part-time

Salary: $10.00 to $11.00 /hour

Experience:

  • relevant: 1 year (Required)

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Store Discounts

Benefits:

  • Flexible schedule

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Team-oriented -- cooperative and collaborative
  • Innovative -- innovative and risk-taking

This Job Is:

  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which military experienced candidates are encouraged to apply