Job Listing: Site Coordinator
For Cape Henry Lighthouse
Under the guidance of the Director of Museum Operations and Education, the Site Coordinator is responsible for the administration of the site and staff, preservation of the structures and grounds, interpretation of the entire site, promotion of the site in the community, and successful performance of the museum store.
This is a full-time year round position with that will require weekend work. It also requires supervision of the interpretive staff on site, including hiring and firing decisions, close coordination with statewide staff in the Richmond office, operation of a wide range of electronic communication and data collection, and coordination with the military surrounding the site.
Duties of the position include:
- Monitoring the historic structure as well as all support structures on the property. This includes attending to the appearance of the grounds, stairs, walls, etc. and notifying the Director of Preservation Services of any maintenance needs of the site.
- Ensuring compliance with financial and accounting policies at Cape Henry to ensure adequate security and control of monetary and inventory assets maintained at the site to prevent loss, theft or misuse of those assets.
- Following all of the procedures and policies of Preservation Virginia including those for maintenance, preservation, care of collections, care of live animals, disaster preparedness, filming, facilities use etc.
- Preparing weekly and monthly reports concerning number of visitors, ticket sales, gift shop receipts, and other income generated by the property, using Excel template worksheets and e-mail communications from the site and according to the schedule set by the Finance Office.
- Ensuring compliance with the Employee Manual and that employee records are current and complete and have been forwarded to the Finance Office
- Managing site operations to ensure budgeted goals for expenses, as well as admissions and retail sales are achieved annually.
- Ensuring proper and accurate interpretation at the property by recruiting and selecting, training, evaluating, and monitoring interpretive staff. All staff, including those with primary duty in the Museum Store are considered interpretive staff and must be fully knowledgeable of the history and significance of the site.
- Scheduling and supervising the interpretive staff (paid or volunteer).
- Coordinating customer service training for all staff
- Performing annual evaluations of interpretive staff
- Promoting and ensuring promotion by interpretive staff of membership and gift card programs to reach the stated goals of the site.
- Work with the Finance Office, or designated Inventory Manager, to order retail merchandise and as a resource for product mix to improve retail sales and maintain reasonable inventory levels.
- Acting as liaison with related organizations in the region, including the military, the City of Virginia Beach, tourism organizations, historical and cultural attractions, etc.
- Attend training and informational meetings in the Richmond office or at such locations as may be determined. This includes participating by conference call in regular staff meetings as scheduled.
- Performing other duties as required by the position or as assigned by the supervisor.
To apply, please email your cover letter and resume to firstname.lastname@example.org. Position is open until filled. EOE.