James Madison's Montpelier - Orange, VA
Closes - Open until filled.
Position Title – Manager of Student, Family, and Digital Programs
Salary - $40,000/Annually
Job Type - Full-Time
To learn more and apply, click here.
At James Madison’s Montpelier, we embrace the spirit and ideology of the Constitution and strive to form a more perfect union through embracing diversity and inclusion and we celebrate, support, and thrive on it for the benefit of our employees, our visitors, and our community. The Montpelier Foundation at James Madison’s Montpelier strives to become an equal opportunity workplace through the development of programs and positions specifically targeted toward attracting a diverse pool of applicants.
The Manager of Student and Digital Programs (Manager) plays an integral role within the Montpelier Education and Visitor Engagement Department to inspire continuing engagement in American constitutional self-government, and to highlight the contributions of James and Dolley Madison and the enslaved community of Montpelier. The Manager will oversee all content and logistics of Montpelier’s educational programs for K—12 students, families, and digital audiences. The Manager supports the Director by providing supervision and leadership of interpreters and setting an example of the highest standards of interpretive professionalism and integrity, including demonstrating knowledge, hospitality, graciousness, and consideration of Montpelier visitors in a way that reflects well on the Montpelier Foundation.
- Manage the content delivery and logistics of on-site student tour programs
- Work with the Manager of House Operations to schedule staff for all programming
- Enter all student group reservations into point of sale database, send invoices, and take payment
- Develop, organize, and manage hands-on venues for children and families
- Hire and train new employees (especially those who will conduct student programs & work in venues) and evaluate staff performance
- Brainstorm and develop new educational programs and evaluate and enhance existing programs
- Develop and manage digital content and virtual programs for student groups
- Work with Director of Education and Visitor engagement, Public Historian in Residence, Education Director at Center for the Constitution, and other staff to create virtual programming for general adult audiences. Facilitate delivery of virtual programming through Zoom and ensure participants receive information to log on
- Conduct student tours, adult group tours, specialty tours, and regular tours as needed; work in venues as needed
- Work in public-facing roles as needed: Admissions, Manager on Duty, House Manager
- Participate in, and develop interpreter training and enrichment programs to improve customer service and content knowledge; expand communication skills; increase knowledge of the historic site, its history, architecture and collections. Use training to update and modify programs as new or relevant information becomes available
- Maintain departmental records on expenses, student visitation, and regular visitation to interpretive venues
- Attend promotional events on behalf of Montpelier and promote other Montpelier venues
- Assist in formulating the department budget, and facilitate bi-weekly payroll
- Assist the Director of Education and Visitor Engagement to plan, promote, and manage all aspects of the Department
- Other duties as assigned.
- Bachelor's Degree in History, Museum Studies, Education, or related field. Master’s Degree preferred
- Prior knowledge of American history of the Colonial period and Early Republic is preferred. Prior knowledge includes: the Constitution, James and Dolley Madison, other Founders, American slavery and plantation life, agriculture, Reconstruction Era
- Experience in digital content and development
- Articulate and excellent oral communication skills
- Ability to assimilate research material and impart information in an accurate, thematic, coherent, and engaging manner
- Ability to present tour information in personable and knowledgeable fashion, as documented by required evaluations and departmental certification
- Ability to work weekends and evenings
- Good attitude, flexibility, and have the ability to adapt quickly
- Experience working with children and experience leading groups
- Cheerful, welcoming attitude
- Must be reliable, punctual, maintain a neat appearance, and follow the prescribed dress code
- CPR/AED ce1tification required or ability to receive training and obtain;
- Ability to present walking tours for extended periods of time, including going up and down stairs, walking back and forth to the mansion and Visitor Center in hot and cold weather, and traversing the paths, trails, lawns, and grounds of the Montpelier property
- Requires hand strength to operate radios and complete set-up and closing procedures
- Sufficient auditory acuity to hear questions asked by visitors and must be able to speak in a clear and audible voice that can be heard by groups of twenty or more
- Ability to lift 40 pounds