Job Listing: Manager of Museums
City of Portsmouth, Portsmouth, VA
GENERAL STATEMENT OF JOB
Under limited supervision, this position assists and participates in the administration, operations and technical
functions of the Museum to include direct oversight of the Children’s Museum of Virginia. Reports to Director of
ESSENTIAL JOB FUNCTIONS
Develops strategies and initiatives to fulfill the mission of the museums; develops strategies for generating earned
income for the department through ticket sales, museum shop sales, programming, workshops, birthday parties and
facility rentals; recommends strategies to ensure that the budget is met; develops and implement innovative new
programming and events; capitalizing on education outreach opportunities; and monitors and evaluates visitor,
program and event effectiveness.
Responsible for the effective supervision and administration to include monitoring expenditures, staff development
and training, succession planning, performance management, employee relations, prioritizing and assigning work
and related activities; responsible for coordinating the marketing initiates and strategies to increase visitation in
general and groups markets; works to establish a customer-centric business model that results in a superior visitor
experience; and actively reaches out to multiple stakeholders and diverse audiences on an ongoing basis.
Assists in developing departmental direction, priorities, goals and objectives to meet city and departmental needs;
develops staff organization to effectively carry out departmental operations and to be responsive to employee needs
and concerns. Performs other duties as assigned.
EDUCATION & EXPERIENCE
Bachelor’s Degree in Museum Studies, Education, Public or Business Administration, or a related field and 5-7 years
of progressively responsible experience in a museum, non-profit organization or business, 3-5 years of supervisory
experience; or a related field or an equivalent combination of education and experience.
An acceptable general background check to include a local and state criminal history check and sex offender registry
check. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.
A valid driver’s license with an acceptable driving record.
Must be able to work a schedule that includes nights, holidays and weekends.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED
TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of automated office machines which include
computer, adding machine, calculators, copiers, facsimile machines, telephones, etc. Must be able to exert up to 30
pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or
otherwise move objects.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or
compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange
information. Includes giving instructions, assignments and/or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of correspondence, reports, records, forms, statistical
summaries, policy manuals, etc. Requires the ability to prepare reports, correspondence, records, forms, etc., using
prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to
speak before groups of people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data,
establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical
or diagrammatical form; deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and
written instructions. Must be able to communicate effectively and efficiently.
Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add and subtract, multiply and divide.
Must be able to utilize decimals and percentages; interpret graphs.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated
Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc.
Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions.
Must be adaptable to performing under minimal levels of stress when confronted with persons acting under stress.
Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by
means of spoken words; hearing - perceiving nature of sounds by ear).
Knowledge of Job: Thorough knowledge of Museum policies and procedures; applicable regulations related to the
Museum operations; quality management techniques; modern leadership, motivation, administration and
management techniques; general knowledge of budget development as well as routine office management function.
Has considerable knowledge of the principles of supervision, organization and administration. Has general
knowledge of the principles, methods, and techniques of public administration. Has general knowledge of the
literature, trends and developments in the field of museums. Is able to plan, direct and coordinate the work of
subordinate employees. Is able to use common office machines. Is able to compile technical information from a variety
of sources and prepare clear and concise reports. Is able to exercise considerable initiative and independent judgment
in analyzing and applying standards to a variety of situations. Is able to establish and maintain effective working
relationships as necessitated by work assignments.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises
immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high
quality communication and interacts with all departments and levels of government, co-workers, elected officials and
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under
“Essential Job Functions.”
Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on
or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness.
Provides adequate notice to higher management with respect to vacation time and time- off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job
responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable
direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur
and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations.
Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of
errors. Researches problems, situations and alternatives before exercising judgment. Seeks expert or experienced
advice when necessary.
Cooperation: Accepts direction from Board of Directors and strives to meet the goals and objectives of same.
Questions such instruction and direction when clarification of results or consequences is justified i.e., poor
communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and
improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit.
Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and
courteous relationships with department employees and managers in other departments, to project a good
departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments
and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive
image within the city. Interacts effectively with fellow employees, Board of Directors, professionals, elected officials,
all levels of government and the general public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in
accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of
completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions
and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains
a calendar for meetings and deadlines.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various
regulatory agencies. Sees that the standards are not violated. Maintains a safe, clean and orderly work environment.