Job Listing: Lead Docent & Gift Shop Attendant (Patsy Cline Historic House)

Lead Docent & Gift Shop Attendant, Seasonal, Part-time

Wage: $13/hr, part-time seasonal

Celebrating Patsy Cline, Inc., a 501(c)(3) non-profit, is seeking a qualified, energetic, and competent individual to serve as Lead Docent & Gift Shop Attendant at the Patsy Cline Historic House, a National Historic Landmark. The tour season for the Patsy Cline Historic House is 6 days a week, April 1 through October 31. This is a part-time, seasonal position, with a maximum of 15 - 20 hours per week at $13 per hour. Lead Docent & Gift Shop Attendant must be available to work some weekdays and weekends and have a flexible schedule.

The Lead Docent & Gift Shop Attendant will be primarily responsible for assisting with daily museum operations,  leading tours of the Patsy Cline Historic House, serving as a lead docent for volunteer docents, maintaining the gift shop, opening and closing the museum, and assisting the Patsy Cline Historic Manager with special projects. The Lead Docent & Gift Shop Attendant will conduct guided tours of the Patsy Cline Historic House and Museum to diverse audiences, and assist with special events including the Annual Patsy Cline Block Party. The Lead Docent & Gift Shop Attendant will receive all necessary training on all related history of Patsy Cline and the historic house, tour guide techniques, and gift shop sales, among other necessary information to perform the position.

• Must be over 18 years old.
• Obtained or in progress: Bachelor’s degree in history, education, public history, political science, or related field; or equivalent experience preferred.
• Ability to lift 30 pounds.
• Ability to climb up and down stairs repeatedly and to stand on feet for several hours at a time.
• Must enjoy engaging and speaking with diverse public audiences. 
•  Excellent verbal communication and interpersonal skills.
• Experience, ability, and desire to build and sustain relationships with fellow staff, board members, volunteers, and tour groups.
• Experience in retail sales and customer service preferred.
• Basic computer skills. 
• Experience operating a cash register/point-of-sale system preferred.
• Collaborative work style with the ability to work independently.
• Prior knowledge of Patsy Cline is preferred.

• Open and close the Patsy Cline Historic House through the performance of routine duties including point-of-sale system, and open and closing cash reconciling.
• Assist the Patsy Cline Historic House Manager with supervising the volunteer docents, working on special projects, and managing gift shop displays and inventory.
• Greet visitors to the Patsy Cline Historic House, sell admission, facilitate museum gift shop purchases, and provide excellent customer service.
• Lead 30-45 minute guided tours of the Patsy Cline Historic House to diverse audiences.
• Be a representative for Celebrating Patsy Cline, Inc., the Patsy Cline Historic House, and the organization’s mission.
• Perform regular cleaning of public and staff spaces including floors, counters, staff bathroom, staff kitchen, porch, and trash cans.
• Help monitor physical maintenance of house, property, and historic collection and follow established protocols when issues arise.
• Engage with the public by answering questions and pursuing conversations in person, by phone, or e-mail.
• Assist with special events including but not limited to the Annual Patsy Cline Block Party on the Saturday of Labor Day Weekend. 

608 South Kent Street, Winchester, VA 22601

Manager of the Patsy Cline Historic House and 

Celebrating Patsy Cline, Inc. Board of Directors

To apply for the Lead Docent & Gift Shop Attendant Position at the Patsy Cline Historic House please complete this application form. If you have problems submitting the form please send us an email with the subject line: "Lead Docent & Gift Shop Attendant Position" to PatsyClineHistoricHouse@gmail.com. The position will remain open until filled.  No phone calls, please.