Job Listing: Exec Dir, Historic Interpretation & Operations
COLONIAL WILLIAMSBURG - WILLIAMSBURG, VA
Position open until filled
The Executive Director, Historical Interpretation and Operations supports the vision of the Vice President and provides strategic leadership for the Historical Interpretation Departments (museum theater, site/group/orientation, trades & skills, coach & livestock, evening & special events, professional development, and experience design). Provides direction and leadership over the Interpretation departments to ensure consistency in workplace standards including hospitality, interpretation, training and costume standards. Stays current with museum and hospitality trends in order to strategically identify ways to improve upon the guest experience at Colonial Williamsburg. Responsible for overall programming happening in the historic area during the day, evening and for special events. Fosters effective team work within ERHI and with Foundation stakeholders and partners. Responsible for regular internal divisional communication.
Works closely and collaboratively with the Vice President, divisional leadership and stakeholders across the Foundation to create a consistently exceptional guest and employee experience.
Ensures guest service standards, interpretative themes, training, and program goals are maintained at the highest level for entire Division.
Provides leadership to interpretation departments with the result of a supportive, collaborative, cohesive overall department. Creates environment in which all may contribute and encourages full participation.
Implements strategies to make the museum more inclusive to current and potential audiences through staff education and/or outreach.
Establishes a positive, healthy, and safe work environment for all employees in accordance with Human Resources and Public Safety.
Supports Foundation performance development process and coaches and mentors staff. Actively deals with poor performance.
Provides effective and consistent internal communication to Division. Communicates the accomplishments, decisions, operations and program information with other divisions and partners throughout the Foundation.
Works closely with other leadership across the foundation to ensure the highest level of guest experience is consistently delivered.
Responsible for department budget development and implementation. Maintains and grows revenue streams tied directly to the Division’s budget.
Establishes priorities for production and conducts yearly assessments of new projects, programs, materials, etc. within the Division. Coordinates directly within the Division and with other divisions/departments to ensure that work is accomplished in support of departmental, divisional and institutional goals.
Serves as Division Leader for disaster planning and management.
Every director, manager, and supervisor at Colonial Williamsburg, including the holder of this position, shares responsibility for monitoring the 18th-century appearance of the Historic Area and the quality of its interpretive programs. The Executive Director will be ever alert to infractions and discrepancies no matter where they are observed, and s/he is expected to call them to the attention of the appropriate manager, or program supervisor.
Supervision to be exercised:
Direct: Direct supervision of 7 directors and managers
Indirect: Indirect supervision of 40 managers and 450 additional paid staff and approximately 150 volunteers.
Minimum BA and MA in American Studies or History with a focus upon museums, education, and non-profit management.
7-10 years of senior level management experience with progressive responsibility in a medium to large non-profit cultural or historical museum.
Proven responsibility in program development, staff development, and Interpretation at a living history museum.
Must have exceptional verbal and written communication skills.
Ability to plan, multi-task, delegate and mane time effectively.
Extensive background in financial management, strategic planning, museum programming, and leadership.
Knowledge of 18th-century material culture with a particular focus upon Virginia and the Mid-Atlantic.
Background in museum education.
Full Time; Salary commensurate with experience