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Job Listing: Evaluation and Research Specialist

Job Postings ,

Virginia Museum of Fine Arts - Richmond, VA

Closes - Open until filled. Interested candidates are strongly encouraged to apply by May 17, 2021.

Position TitleEvaluation and Research Specialist

Salary - $48,000/annually

Job Type - Full-Time

To learn more and apply, click here. 

The Virginia Museum of Fine Arts (VMFA) is seeking an Evaluation and Research Specialist to join the Education Department.

The Evaluation and Research Specialist develops and conducts a range of audience research to understand visitors’ motivations and experiences. This position reports to the Interpretation Manager in the Division of Art and Education and leads a small team that provides research and evaluation of visitor engagement and demographics related to programs, exhibitions, membership, and galleries. This research contributes to better understanding museum visitors and to ensure alignment with VMFA’s strategic plan.

Data will be used to enrich the visitor experience and determine the most effective means of interpreting the collection and communicating with audiences. Findings will also guide the development of future programming and educational resources, and support VMFA’s strategic plan.

This salaried, faculty exempt position offers Commonwealth of Virginia employee benefits such as 12 paid holidays, health benefits and more. VMFA staff also enjoy agency benefits like free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse Restaurant, Best Café, and VMFA Shop.

Duties include:

Designs, leads, and implements VMFA’s evaluation and research initiatives and projects.

Works with the Director of Education, Interpretation Manager, Visitor Services, Strategic Planning and other teams to develop VMFA’s evaluation planning and timelines.

Develops front-end, formative, remedial, and summative evaluation for exhibitions and permanent collection reinstallations.

Develops a range of evaluation instruments to measure the impact of VMFA’s visitor experience including survey development and tracking and timing techniques.

Works with Interpretation Manager, Curators, and Exhibition team to develop tools and timeline for front-end, formative, remedial and summative evaluation for exhibitions and permanent collection reinstallations.

Works with Interpretation Manager, Director of Audience Development, Director of Membership, and Interpretation Project Coordinator to identify individuals for focus groups, AB testing and test groups for various interpretive components with permanent collection and exhibitions.

Ensures evaluation process for exhibitions, permanent collections and educational programs aligns with Strategic Planning goals and metrics.

Supervise research and evaluation assistants and manage interns/data collection volunteers.

Pilots evaluation instruments and makes recommendations for modifications.

Analyzes data and research findings and regularly reports out on data from research, evaluations and surveys to appropriate staff.

Reports and shares findings as appropriate with peers in the field through conferences and professional organizations.

Other duties as assigned.

Minimum Qualifications

An understanding of best practices in evaluation, particularly in an informal learning environment.

Well-developed understanding of statistics and data analysis for both qualitative and quantitative data.

Demonstrated excellence in reporting and oral and written communication skills.

Sound interviewing and focus group interaction skills, especially listening, recording, and interviewing a diverse public.

Must have the ability to work independently as well as collaboratively.

Knowledge of museum education or social sciences.

Ability to effectively develop, manage and implement multiple evaluation projects simultaneously in a fast moving and non-standardized environment.

Experience supervising staff and volunteers.
Ability to demonstrate positive leadership and effective delegation.

Knowledge and experience of statistical software packages and business intelligence tools such as Tableau.

Preferred Qualifications

Master’s Degree preferred in Evaluation and Research or Statistics preferred.
Formal training in ethical treatment of human evaluation and research subjects, familiar with Institutional Review Boards (IRBs) is a plus.

Coursework in education and/or social science preferred.

Additional languages are an asset.

Prior supervisory experience with evaluation and research team(s).

Special Requirements

Selected candidates must pass a criminal history background check.


Special Instructions to Applicants

This position will remain open until filled. However, interested candidates are strongly encouraged to apply by May 17, 2021.

Please submit three (3) references. Provide full name, phone number and email address. References may be attached in a separate document in the “other” field in the portal; or they may be included with the resume or cover letter.

Professional references are preferred. Other reference types will also receive consideration. References should be able to attest to your knowledge, skills, and abilities, especially qualifications relevant to the position for which you are applying.

Please contact the HR office at if you need assistance. Virginia Museum of Fine Arts is an EEO/AA, Virginia Values Veterans (V3) Certified Employer.