Job Listing: Deputy Director of Community Engagement

Job Postings ,

Taubman Museum of Art - Roanoke, VACloses - Open until filled.

Position Title – Deputy Director of Community Engagement

Salary - $Based on Experience

Job Type - Full-Time

For more info and to apply: Click here.

As part of our mission to “bring people and art together for discovery, learning, and enjoyment,” the
Taubman Museum of Art strives to build and maintain partnerships with community organizations such
as K-12 schools, universities, fellow arts organizations and other non-profits, retirement communities,
and social service agencies. The Museum is focused on meeting the community where they are, offering
programs and educational opportunities that connect diverse communities of all abilities with the
Museum’s collections, exhibitions, and resources. Supporting community-based initiatives in arts
education, the Taubman Museum of Art reaches out to all communities around the region with the
mission of making art accessible to everyone.

The Deputy Director of Community Engagement is a key position that provides creative leadership as
part of the Museum’s senior team, overseeing the management of visitor-centered, exhibition-focused
education and interpretive materials, long-range planning of the community engagement schedule and
contracts, cultivating institutional members, and direction of the community engagement staff with
collaborative oversight of educational and interpretive programming with vested interest in the front-ofhouse visitor experience area. This position will build strong relationships with organizations in underserved communities including schools, non-profits and government agencies. In response to the needs of these communities, the Deputy Director will coordinate, develop, and deliver effective
programs and services. The Deputy Director is responsible for ensuring and maintaining a positive
experience for all visitors and community partners.

This is a full-time position with a Tuesday – Saturday schedule, including all late-night events such as the
Museum’s monthly first Fridays Late Nights Series, the first 3 Fridays in December (the City of Roanoke’s
Dickens of a Christmas festival), and major weekend dates as required.

Job Duties and Responsibilities:

● Provide effective leadership and management of the visitor and community engagement
experience; assist the Museum in delivering its mission and achieving strategic goals
● Create and support a focused, visitor-centered approach that is embraced by the entire team
● Manage and mentor the community engagement department staff
● Build a collegial, focused department that works collaboratively and cross departmentally
● Work collaboratively with the senior management team, Board committees, and community
advisory groups, recognizing the opportunity not only to educate but to learn from these groups
as well, always with mutual respect for experiences and capabilities
● Work as a cohesive team for exhibitions with the Chief Curator and Deputy Director of
Collections and Exhibitions and team to ensure an engaging and immersive visitor experience
with inclusive and accessible interpretive materials in the gallery and virtual access.
● Provide leadership and responsibility for the planning and delivery of an educational portfolio
integrated with exhibitions (10-12 shows per year), working with national and regional
collectors, artists and partners. These will involve collaboration with community partners or
artists-in-residence, as well as input and partnership in high-quality, participatory educational
programming and interpretation tools
● Build and manage program design along with implementation of therapeutic arts program that
serves community members from diverse backgrounds, experiences, and capabilities, creating
deep and meaningful experiences for them through art
● Work directly with the Executive Director for evaluation and planning, and in collaboration with
the Chief Curator, along with the Deputy Director of Operations and Project Management for
timeline and organizational implementation.
● Work directly with artists and institutions, with responsibility for researching, writing, and
developing education-related materials that communicate and engage across a variety of
diverse audiences
● Develop, implement and provide guidance and oversight of interpretation plans and interactive
educational activities accompanying all exhibitions underpinned by solid educational goals and
objectives that serve a diverse audience and myriad learning styles
● Engage and provide access points for educators, adults, families, schools, young and elder
audiences, connecting them in a meaningful way with the Museum’s permanent collection and
● Create and lead virtual classes, tours, onsite classes, interactive workshops and other
opportunities for the museum experience onsite, in the community, and virtually
● Work directly with the Executive Director for the innovative programming and continued growth
of Art Venture the Museum’s interactive creative learning space. Implement and oversee Art
Venture with the Community Engagement Team
● Be hands-on in teaching, presenting, engaging with tours and visitors and the creation of
educational components
● Oversee training of all staff, museum hosts and volunteers with timely information necessary to
understand exhibitions and develop interpretive materials. This will include talks to various
constituencies including volunteers, members, sponsors, grant-giving bodies, donors, specialist
groups, the press, and the public as well as community partner educators and students.
● Lead monthly Late Night Series on first Fridays with a young professional steering committee
and a cross-departmental Museum team
● Lead initiatives such as but not limited to annual Roanoke Arts Pop, Biannual CanStruction, and
institutional higher education partners
● Lead our institutional membership program with outreach, customized services and
● Develop and implement internship and fellowship program to include summer and winter break
among other opportunities in a variety of number of departments and focusing on various
student majors, backgrounds and experience levels
● Provide on-site support on high-visibility days and evenings for openings, late night
programming, select Spectacular Saturdays, Member-exclusive hours, fundraisers, and other
events as identified by the Executive Director
● Serve as MOD for front of house which includes ability to run POS (Point of Sales) systems for
check-in, tickets and shop in order to troubleshoot with the team
● Serve on the senior leadership team, providing input to operations, marketing of exhibitions,
and strengthening the visitor experience
● Serve as Manager on Duty on assigned weekends to provide senior leadership, support for onsite Visitor Engagement team
● Ensure that all exhibitions and educational projects are delivered within agreed budgets and
● Foster an inclusive environment through exhibitions, educational community programming, and
staffing. Assist with DEAI efforts both internally and externally.
● Keep overall financial control of the Community Engagement Department while delegating to
staff the day-to-day management of the budget
● Perform other duties as assigned by the Executive Director

Knowledge, Skills and Abilities:

- Ability to manage multiple projects and deadlines with strong organizational skills
- Friendly, enthusiastic, and positive attitude; ready to work in a team environment
- Willingness to work collaboratively with individuals inside and outside the Museum
- Must be extremely detailed and logistics orientated
- Studio art and art history skills
- Teaching experience and knowledge of best practices in pedagogy and andragogy learning
- Hands-on knowledge of best practices in community engagement in art museums and
sustainable community relationship building
- Broad-based knowledge of a full range of techniques for community programs development
- A critical thinker who can analyze data and capitalize on information
- A creative thinker who can maneuver nimbly within budget constraints and respects the need to
meet earned income projections in order to support ongoing programming
- An outgoing and generous member of the team; one who shares information easily, listens as
well as gives advice and respects the abilities of others, and has a high level of emotional
intelligence and awareness
- Strong and persuasive communication skills
- A self-starter with strong motivation to succeed
- Strong project management, supervisory, problem-solving, and conflict resolution skills
- Excellent oral and written communication skills, public presentation and teaching skills, and
ability to deliver content to diverse audiences
- Proven experience and knowledge of best practices in museum education and participatory
interpretation practices
- Current, updated knowledge of American Alliance of Museums guidelines
- Robust, flexible, strategic operator with hands-on, can-do attitude to jump in and assist the
team when needed regardless of seniority or responsibilities
- Possess the drive and determination to work within a fast-moving environment, delivering
within restricted time, space and financial resources
- Ability to work with a diverse range of age groups, learning styles, educational needs,
socioeconomic backgrounds, and more
- Excellent computer skills with proficiency in use of spreadsheets, word processing,
presentations, and Windows; basic graphic design knowledge to provide input on marketing
materials a plus; competency in social media applications a plus

Training, Education and Experience:
Position requires a Master’s degree in art education, museum studies, art history, or a related field with
major course work in education, art history, fine art, museum studies or arts management. Minimum of
10 years experience in an Art Museum setting in interpretation, community engagement, and project
management required.

Special Requirements:
Must possess and maintain a valid Virginia driver's license and maintain a driving record acceptable to
the Taubman Museum of Art and its insurance carrier(s). Must be available to work flexible hours
including nights and weekends including openings, evenings, high traffic Saturdays and Sundays, and
other key Museum events. Will require travel out-of-town on an occasional basis.

Physical Demands and Work Environment:
Must be able to stand, walk, and sit; ability to use hands and/or fingers, reaching with hands and arms;
must be able to talk and hear; ability to occasionally climb or balance and stoop, kneel, crouch and crawl
as required; must have the ability to lift up to 40 pounds as needed; must be able to see up close and
have distance vision and have the ability to focus; must be able to remain in a stationary position for
extended periods of time. Must be able to operate computers, tablets, and assist visitors as needed.
Occasionally positions self to maneuver within classroom and office spaces within the Museum or at
offsite sessions. Must be able to work in a moderate to high noise level work environment.

EEOC Statement:
The Taubman Museum of Art is committed to creating a diverse environment and is proud to be an
equal opportunity employer. All qualified applicants will receive consideration for employment without
regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin,
genetics, disability, age, or veteran status or any other federal, state or local protected class. The
Taubman Museum of Art is also committed to comply with all fair employment practices regarding
citizenship and immigration status.

Taubman Museum of Art is committed to creating a diverse environment:
At The Taubman Museum of Art we each contribute to inclusion—we all have a role to play. Our culture
is the result of our behaviors, our personal commitment, our curiosity, how we collaborate, and the
ways that we courageously share our perspectives and encourage others to do the same. In turn, our
inclusive culture inspires us to try new things and share information openly and transparently. It brings
us together in ways that help us stand out. Our inclusive culture empowers all of us to connect, belong,
and grow