Job Listing: Community Engagement Assistant
Lynchburg Museum, Lynchburg, VA
Closing Date & Time: Tuesday, September 22, 2020, 11:59 PM Eastern Time
Salary: $13.05 Hourly (16 hours/week)
Job Type:Part-time with no benefits – NON-EXEMPT
Location: 901 Court Street, Lynchburg, Virginia
The Community Engagement Assistant manages volunteer support for the Lynchburg Museum System (“LMS”) and Lynchburg Museum Foundation (“Foundation”). The Community Engagement Assistant works with other museum staff members and volunteers to ensure effective and efficient daily operation of the Lynchburg Museum at the Old Court House and Point of Honor.
The Community Engagement Assistant is an employee of the City of Lynchburg (“City”) and reports directly to the Museum Director. This position helps to fulfill the missions and visions of the City, LMS, and Foundation:
CITY OF LYNCHBURG
To deliver services to City residents, workers, and visitors in an efficient, effective, and equitable manner and to build a stronger community.
LYNCHBURG MUSEUM SYSTEM
To collect, interpret, preserve, and share the history and culture of Lynchburg, Virginia, and the surrounding area
LYNCHBURG MUSEUM FOUNDATION
To conduct activities to support and assist the growth and development of the Lynchburg Museum System
ESSENTIAL DUTIES AND RESPONSIBILITIES
As a member of the City of Lynchburg’s official public history office, the Community Engagement Assistant helps to facilitate meaningful connections between the Lynchburg community and local history. The Community Engagement Assistant specifically manages LMS volunteer and internship programs, ensuring their crucial support in our work.
Candidates must be able to attract and motivate new volunteers/interns as needed and manage them with diplomacy, professionalism, and sensitivity. Exceptional interpersonal skills are required. Candidates must be comfortable working with people of all ages and diverse backgrounds.
- Work with museum staff to develop a comprehensive volunteer needs assessment and plan following best practices
- Recruit volunteers and interns on a regular basis
- Train volunteers and interns in collaboration with other staff to meet high standards of excellence and professionalism
- Coordinate volunteer schedules and assignments as needed
- Manage existing volunteers and interns to ensure mutual benefit
- Provide long-term stewardship of volunteers and interns, including “emeritus” volunteers
- Promote unity and teamwork among volunteers, staff, and board
- Assist with special events, off-site appearances, and facility rentals as needed
Additional Job Functions
- Participate in professional development opportunities and continuing education
- May be required to perform a variety of duties in support of high level organizational projects or as a back-up to other staff
- Other duties to provide direct or indirect service to the citizens may be assigned.
- When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
WORK HABITS, ATTITUDES, AND INTERPERSONAL SKILLS
- Work well individually with minimal supervision and as part of a team
- Demonstrate exceptional communication skills within a team environment
- Speak effectively and comfortably in public
- Focus on problem solving and conflict resolution
- Exhibit common courtesy, treat others with respect, and understand the effects of individual actions upon others
- Follow through, resolve, and seek feedback regarding questions, requests and/or complaints in a timely manner
- Demonstrate effective time management and prioritization of workload
- Use analysis and interpretation to make decisions requiring selection of best options among alternatives
- Show continuous effort to improve methods, procedures, and techniques and streamline or simplify operations
- Display original thinking, and develop creative and innovative approaches and ideas
- Learn new skills and translate prior experience into new skills
- Volunteer readily to help within team or department
- Work effectively with diverse individuals and groups
- Detail oriented
- Flexible and adaptable in fast-paced and dynamic work environment
- Highly motivated and takes initiative
- Well organized
- Resourceful in complex environments
- Considerate and respectful
- Open to supervision and feedback
- This job has no supervisory responsibilities.
MINIMUM EDUCATION, EXPERIENCE & TECHNICAL SKILLS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate’s degree from accredited college or university; some experience in volunteer management or training for non-profit organization; or equivalent combination of education and experience
- Basic Microsoft Windows 7/10 computer operating system skills
- Basic Microsoft Office software skills, particularly Excel, Word, and PowerPoint programs
- Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to use hands to finger, handle, or feel; to reach with hands and arms; and to talk and hear
- Occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, and crawl
- Occasionally lift up to 50 pounds
- Specific vision abilities required by this job include close vision, and ability to adjust focus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is normally performed in an office environment with low-to-moderate noise (depending on tour and program schedules)
- Some tours and programs are conducted outdoors
There are no medical, dental, vision, insurance, or retirement benefits for this position
APPLY ONLINE: http://www.lynchburgva.gov/node/3455/