Job Listing: Community Engagement Coordinator
Lynchburg Museum, Lynchburg, VA
Closing Date & Time: Tuesday, September 22, 2020, 11:59 PM Eastern Time
Salary: $16.31 Hourly (32 hours/week)
Job Type: Part-time with some benefits – NON-EXEMPT
Location: 901 Court Street, Lynchburg, Virginia
The Community Engagement Coordinator guides the public experience of local history for the Lynchburg Museum System (“LMS”) and Lynchburg Museum Foundation (“Foundation”). The Community Engagement Coordinator works with other museum staff members and volunteers to ensure effective and efficient daily operation of the Lynchburg Museum at the Old Court House and Point of Honor.
The Community Engagement Coordinator is an employee of the City of Lynchburg (“City”) and reports directly to the Museum Director. This position helps to fulfill the missions and visions of the City, LMS, and Foundation:
CITY OF LYNCHBURG
To deliver services to City residents, workers, and visitors in an efficient, effective, and equitable manner and to build a stronger community
LYNCHBURG MUSEUM SYSTEM
To collect, interpret, preserve, and share the history and culture of Lynchburg, Virginia, and the surrounding area
LYNCHBURG MUSEUM FOUNDATION
To conduct activities to support and assist the growth and development of the Lynchburg Museum System
ESSENTIAL DUTIES AND RESPONSIBILITIES
As a member of the City of Lynchburg’s official public history office, the Community Engagement Coordinator helps to facilitate meaningful connections between the Lynchburg community and local history. The Community Engagement Coordinator ensures that all who engage LMS—local visitors, tourists, and students—learn from the places they visit, both in person and online.
Candidates must be motivated and passionate about connecting people of all ages and backgrounds with local history. They must be “people oriented” and able to build new relationships and maintain existing ones. Candidates must be comfortable working with people of all ages and diverse backgrounds.
- Develop inclusive “community engagement” strategies and outreach campaigns that support LMS/LMF mission, vision, and official plans
- Lead new digital media outreach initiatives
- Monitor and measure the success of community engagement efforts and take corrective action when necessary
Partnerships and Collaborations
- Cultivate and strengthen partnerships and collaborations with diverse individuals and organizations in community, including Visitors Center/Office of Economic Development & Tourism, Lynchburg City Schools, and arts and cultural groups
- Design and implement engaging and educational tours, programs, events, and activities for visitors of all ages and backgrounds
- Develop educational opportunities based on best practices and in consultation with experts in the field
- Coordinate and assist with all special events, off-site outreach appearances, and facility rentals
- Conduct audience research to measure program effectiveness and quality, making improvements as necessary
- Schedule staff and volunteers for program support as needed
- Maintain overall visitation and community engagement data
Additional Job Functions
- Participate in professional development opportunities and continuing education
- May be required to perform a variety of duties in support of high level organizational projects or as a back-up to other staff
- Other duties to provide direct or indirect service to the citizens may be assigned.
- When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
WORK HABITS, ATTITUDES, AND INTERPERSONAL SKILLS
- Work well individually with minimal supervision and as part of a team
- Demonstrate exceptional communication skills within a team environment
- Speak effectively and comfortably in public
- Focus on problem solving and conflict resolution
- Exhibit common courtesy, treat others with respect, and understand the effects of individual actions upon others
- Follow through, resolve, and seek feedback regarding questions, requests and/or complaints in a timely manner
- Demonstrate effective time management and prioritization of workload
- Use analysis and interpretation to make decisions requiring selection of best options among alternatives
- Show continuous effort to improve methods, procedures, and techniques and streamline or simplify operations
- Display original thinking, and develop creative and innovative approaches and ideas
- Learn new skills and translate prior experience into new skills
- Volunteer readily to help within team or department
- Work effectively with diverse individuals and groups
- Flexible and adaptable in fast-paced and dynamic work environment
- Highly motivated and takes initiative
- Well organized
- Resourceful in complex environments
- Considerate and respectful
- Open to supervision and feedback
- The Community Engagement Coordinator has no supervisory responsibilities, although the position may be asked to lead team projects.
MINIMUM EDUCATION, EXPERIENCE & TECHNICAL SKILLS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree from accredited college or university; some experience in teaching or providing educational programs; or equivalent combination of education and experience
- Basic Microsoft Windows 7/10 computer operating system skills
- Basic Microsoft Office software skills, particularly Excel, Word, and PowerPoint programs
- Must possess a valid Virginia driver’s license and acceptable driving record according to City criteria
- Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
- Must successfully complete criminal background check
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to use hands to finger, handle, or feel; to reach with hands and arms; and to talk and hear
- Occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, and crawl
- Occasionally lift up to 50 pounds
- Specific vision abilities required by this job include close vision, and ability to adjust focus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is normally performed in an office environment with low-to-moderate noise (depending on tour and program schedules)
- Some tours and programs are conducted outdoors
- Tours and programs often involve school-aged children (pre-school through 12th grade)
- Medical, dental, and vision coverage available
- Paid time off (PTO) bank for vacation, sick, and personal days
Additional information about City benefits can be found on the City’s website, in the Human Resources section (http://www.lynchburgva.gov/city-lynchburg-offers-array-benefits).
APPLY ONLINE: http://www.lynchburgva.gov/node/3455/